Privacy Policy

We recognise that making purchases at IJAMKiddies.com or any website requires a high level of trust. We value your trust and confidence and vow to protect your privacy and the security of all personal information you provide to us. We do not and will not rent, sell, or loan your personal information to anyone.

It is our goal to create a long-term relationship with you, our customer. To accomplish this, we feel it is essential for us to communicate the information we are collecting and how we intend to use it to create a better shopping experience.

Use of Cookies

When you visit IJAMKiddies.com, your computer will be assigned a unique, identifiable text file that will be stored on your hard drive. Most websites today do this to identify the visitors. The purpose of this cookie is to identify you when you visit our site so we can enhance your online shopping experience. You can choose to shop on IJAMKiddies.com without cookies, but you will not be able to use specific site features. We also collect source code by parsing the parameters embedded in the URL of the link you clicked on our site. We do not and will not rent, sell, or loan your personal information to anyone.

Sharing of Information

To provide you with the best shopping experience on IJAMKiddies.com, we may share anonymous information about your browsing history while you are on our site. This information is not personally identifiable, and generally includes products you have viewed and pages you have visited at IJAMKiddies.com. We gather this information by utilising Web Beacons (also called tracking pixels in some instances), which are graphic images or small strings of code that are included on our pages to facilitate communication and data exchange with our approved Third Parties. Websites generally use web beacons for recording website traffic, customer preferences, advertising effectiveness, and general auditing. We use this information to generate suggested products you may be interested in, as well as other services to enhance your shopping experience. We may be required to share this information with Third Parties we have approved as secure, in order to provide them with information about your browsing history while visiting IJAMKiddies.com. This information will never be used to identify you personally, and contains no identifiable information about you or your purchases.

Live Chat

IJAMKiddies.com utilises ClickDesk chat and Skype to provide our customers with a live chat service directly with our customer service experts. These applications are leading providers of video engagement technology that facilitate real-time sales and customer service for companies doing business on the Internet. During the engagement, IJAMKiddies.com customers participate in a live question-and-answer session with an operator via text chat or a live video call. We maintain dialogue transcripts of these chats. After the chat, we ask IJAMKiddies.com customers to complete an exit survey to provide valuable feedback on the quality of our service. Filling out the exit survey is entirely voluntary. Moreover, all personal data is collected only if you voluntarily provide it, e.g., when completing a contact us form. If, during the live engagement, the individual chooses to enter personal or business data (email addresses, names, addresses), such disclosure is made voluntarily by the user. Such information is not passed to any third parties or used for any other purpose than that/those requested by the customer. The click desk and Skype systems give users options wherever necessary and practical. Such choices include opting out of video calls or chat sessions.

Information Collection

We log browser information (e.g. Internet Protocol addresses and browser types) to help diagnose problems with our server, gather broad demographic information and administer our site. By choosing to engage in a chat or video call and use the services, the user consents to such logging and processing of IP address.

Recording of Communications

IJAMKiddies.com aims to provide you with the best possible help and advice during your visit to our page. As part of the live engagement, you have the option to choose (by pressing the appropriate buttons) different communication channels. If you have selected an engagement via voice or video communication, no recording occurs at any time. Therefore, no video or voice data is captured or stored. You can terminate the conversation at any time by pressing the appropriate button.

Social Networking

IJAMKiddies.com utilises many social sharing technologies offered by Facebook, including allowing our customers to "Like" any of our products on our web store via the Facebook "Like" button on IJAMKiddies.com product pages. Users should be aware that by "Liking" a product on IJAMKiddies.com using the Facebook "Like" Button, the user agrees to allow IJAMKiddies.com to list their name, photo, and any other "Everyone", publicly viewable information the user has allowed to be accessed on their Facebook Profile. The use of the "Like" button may also publish the product photo, description, and link back to the IJAMKiddies.com page on the user's Facebook "Wall". This information may be viewable to your Facebook network, depending on your privacy settings. By using the Facebook "Like" button on a IJAMKiddies.com product page, you agree to allow us to use that information, and any associated "Everyone" publicly accessible information from your Facebook profile, including your name, photo, and any comments you attach to your "Like" wall posting, for both commercial and non-commercial uses, including but not limited to promotions or advertising for IJAMKiddies.com.

We reserve the right to change or amend our privacy policy at any time.

If you have any questions concerning our policy, please get in touch with us at support@ijamkiddies.com